Going back to the time when you actually began business in Russia, this obviously was how the government operated, etc. This was obviously a huge surprise to you.
Obviously your communications are strained now with any sources there, but I would think you may have some. While you were there, what was the awareness in the average individual? You must have had a lot of interactions with Russian citizens. Are they totally oblivious to this? Are they stymied by fear of the government? Have they just dealt with this for so long that it's everyday practice?