Thank you, Mr. Chair.
I want to thank our guests, as well. I won't waste too much time with the thank yous and all that kind of stuff.
I wanted to hear Mr. Hopkins expand a little bit. Maybe our guests here in person can help us because it actually was extremely difficult to hear Mr. Hopkins. I wanted to hear about the access challenge and also the difficulty in getting the documentation for checkpoints. Are those related? Do you see that there is something that we could be doing to improve that system? I'll ask you that first.
I don't know who wants to answer. Like I said, if Mr. Hopkins answers, we may need somebody in the room to repeat.