Thank you, Mr. Chair.
To our witness, I hereby pledge to be less hostile than Mr. McKay, which is, I suppose, damning myself with faint praise.
I want to ask a couple of things.
Mr. McKay's questions imply that the problem is that your organization is just ineffectual and leaves the impression that it could not be more effectual, which is, I think, a more appropriate way to handle this question.
You aren't able to initiate your own investigations; you have to wait for complaints to be made. It sounds to me—but you can correct me if I'm wrong—that investigations can only be undertaken against companies that have undertaken to comply with your guidelines. Is it correct that that's the starting point? Is it only companies that have already gone in and made the commitment that they'll comply with your guidelines that can be investigated?