Everybody has objectives, whether they're within governments or private organizations or on their own. We all have objectives. I would like to see those objectives standardized across the whole service, and I would like us to find different tools to actually share the information.
Knowledge capture is one of the great challenges of the modern age, isn't it? How do we actually take the knowledge that people have on-site and share it across the whole system? I don't think you can ever overinvest in good communication, in such things as the sharing of ideas, sensitization of practice, or evaluation of people's engagement skills or negotiation skills. Knowledge of markets is not the only thing that matters anymore; it's actually knowledge of people and how to get things done that matters, and ensuring that there is that standardized practice within the Trade Commissioner Service.