First of all, I think it's ambitious and I like that. I like the fact that we have to get more aggressive about emerging market opportunities. I think that anything we can do on building relationships more broadly with Congress in the United States is important. Parliament and Congress relationships are incredibly beneficial; all party relationships and deepening relationships at the governor level, the state level, are also essential. I commend the chair of this committee and others for their work with the U.S. and with the states in the U.S. and with their political contacts of all political stripes. I'd like to know a little more about the consular service in the U.S. before I comment on it.
I've taken a look at the departmental plans—I can't get all the acronyms right—the departmental plans and priorities and reports to Parliament. You know the acronyms better than I do. We have some macro numbers but, for example, I don't have the head count numbers to let you know whether the footprint has changed and what impact that has had.
I can also tell you that as we move into emerging markets, two things are important, I think. First of all, local knowledge and business acumen in those markets are going to be critical. We need to leverage business associations and the Canadian diaspora communities that know these markets well, to develop plans to succeed in those markets.
Second, I talked about head count but more and more we should be applying our digital tools effectively. We should be using the DFATD website. It can be difficult to navigate. I'd suggest that might be improved in the first instance to allow more effective communication with firms of all sizes. Some of these things don't necessarily need more money, but they need us to be more focused and more effective, and to have the right individuals with the right talents in place to operationalize the GMAP.