To answer your first question, what really happens when you look at Export Development Canada or other programs that are delivered is you bump into a capacity problem with small businesses, whether that's at 10, 25, or 30; it's dependent on the industry. But you're right, there's often a privately held business with one or two owners, and they're chief cook, and bottle-washer.
When we did an environmental scan, because we have the luxury of location when exporting to Asia, we found the same thing with our members. When we look at export documents that we're processing, there are very few very small businesses, and what they're exporting are really single transactions. When we stumbled, effectively, on the trade accelerator program, the question is being posed back to the small-business owner: how can we help you? It's not here's what we offer. The orientation of it is different, by customizing the delivery. Not everybody goes into that program and comes out the other end as successful, or they stop because they realize there is no export market. It's that filter to stop people wasting their time.
I'm sure if you contact the Toronto Region Board of Trade, they will tell you that it is quite focused on specific sectors where they have world-class expertise and a large number of small businesses that are feeding into a cluster, like financial services. There are some others where you have some very large ones, and then you have almost micro-businesses that are there as well. I think that's the magic of that program. It's custom tailored and targeted, and it's user friendly as opposed to prescriptive.