We don't actually have training per se. One thing we find challenging and that our members have told us repeatedly over the years is that the kinds of programs Ms. De Silva is talking about are to be applauded, and our members take advantage of them.
They're more about market access, though, rather than understanding the regulatory requirements. I like to say that we play really right down in the leaves—or right on the shipping dock is where our members tend to be. We are the supply chain professionals, who understand that an incorrectly completed form may sound like a small thing, but it can actually grind a shipment to a halt and can cost companies tens of thousands, if not hundreds of thousands, of dollars.
As an answer to the question, the baseline is no. There have actually been studies to say that the grassroots understanding of how to commercialize free trade agreements is actually missing from the Canadian educational system. Under the Conservative government, there was a study done by HRSDC that looked at exactly that point.
Access to market and the kinds of programs that Ms. De Silva was talking about exist. Once you actually ship and find out that there's a marketing issue or that the paperwork hasn't been completed.... That kind of education is lacking in the marketplace. The existing Japan—