Thank you, Mr. Ferguson and Mr. Swales, for being here today. We appreciate your time and making yourselves available to answer our questions.
I want to pick up a little bit on what my colleague was discussing in regard to gaps, as I think you identified them. I may be presuming, but if there's a new software system in place, that may address the gaps and there may not be the necessity to hire more staff.
Your recommendation is to address the gaps. I think perhaps that's why you weren't specifically saying hire more people to fill these gaps because maybe some sort of predictive software, maybe there's a way when we start tracking more information on the exports, there are ways to target potential at-risk shipments. Is that fair? Is that a reasonable presumption for us to make that a more sophisticated system would perhaps close some of these gaps without the necessity of extra staffing?