They certainly are.
I would agree. Our research has found the exact same thing as the CME, which is that small business owners are very unaware of all the supports that are out there that governments provide. I think an important part of all this is to somehow find better ways to connect the two. Very few small business owners know about the trade commissioner service in particular. Those who have used it think it's great and really think it has done some good work, but only a fraction of a percentage of them actually know it exists and what it can do to help.
It's the same thing with many of the different programs that are out there. For example, the SME export program provides subsidies to help businesses with their exporting. I don't know if that many are actually aware of it. We have certainly tried to push it out the door, but I think there's more work that can be done in getting smaller firms aware of the supports that already exist.
I don't know if that's getting at the question you were asking, but I would certainly say that it's a big part of it.