I'm really proud of what the trade commissioner service has been doing in this period during the pandemic to support the businesses. They haven't stopped, not for a second. We have more than 12,000 clients, and no one has dropped the ball or we would hear about it very quickly. We have a regular feedback mechanism to understand our client satisfaction. We do a lot of work, and we have very high responses from our clients in terms of understanding what they like about our service and what they think could be improved. We work regularly with our whole network to keep a very, very high standard of service.
I think I mentioned last Friday that we are running at about 91% client satisfaction. I'm very proud of that, as I say, and I'm very proud of what our trade commissioners have been able to do.
Of course, we also have locally engaged officers, who never left the markets in which they serve. Even though some of the Canadians had been evacuated, most of them have returned. I believe all but seven posts have returned. However, our locally engaged employees, who are really the market experts and give that information, never left.