No. Last week, the technician told me, while checking to see whether my system was working, that if I didn't update the system, I may need to respond only in English if I started my comments in that language. I was confused and I was unable to update my system. I was under the impression that, if I started my remarks in English, I would also need to do everything else in English.
I just received a note from the clerk, whom I want to thank. She explained that I could speak in French if I wished to do so. I think that there was a small communication issue with the technician concerning the update of my system.
I'm pleased to be able to speak in French when I have the opportunity to do so.