One dynamic of the way that the pallets move, particularly within the food industry, is they are shipped to retailers. I mentioned in my opening remarks that we have a dependence on those retailers. We have a dependence on their being good stewards of our assets, and that means returning the pallets to us. We're constantly striving to mitigate lost pallet assets in our network, making sure those pallets get back and keeping costs low. When retailers are good stewards of our assets, it allows us to control cost, which ultimately impacts the consumer. If the cost of pallets and behaviours in the network are poor, it drives up cost of goods sold to the retailers, which ultimately affects the consumer.
On May 2nd, 2024. See this statement in context.