Thank you for that question.
They could be complex, or they could be very simple. They're all managed in the same ticketing system.
A ticket is submitted to CBSA, and the response that comes back is that they will respond within two to 10 business days, depending on the severity of the financial issue. If it's an issue that's related to the back-end accounts receivable ledger, it could conceivably take up to 10 days to resolve.
What we've seen historically is that it's a number of days to resolve the tickets, and in some cases it has been weeks. They could be subjects in terms of orders in council that are not calculating properly or excise tax that is not calculating properly. There are a number of different issues that could present themselves in terms of how we manage those tickets.