That doesn't even talk about the reconciliation, if that's requested as part of a ticket. That could take months, and it's a simple cut-and-paste. We spent $500 million on creating a system, yet a CBSA officer would simply have to go in there and cut and paste. I find that kind of ludicrous. It's a kind of IT 101 for dummies. I might as well just say, “Turn it off and reboot.” It's crazy.
You have raised a concern—and this is important too—about data security for CARM. You have indicated that CARM data resides on third party servers. Can you go further on that and explain some of your concerns?