It is a challenge, because the speed of business these days is very fast, particularly when you are specializing in e-commerce, which is what we are doing. We're selling consumer goods, goods within the promotional products industry, packaging and memorial products, and a wide range of paper products.
On the one hand, we have our customers who are expecting Amazon-like experiences with same-day, next-day or two-day delivery. Then you have us as a CME working to fulfill the same level of expectations. When we're partnering with a government agency to get the phytosanitary certificates to satisfy international seed exporting and importing requirements, there's a lack of speedy technology that would allow the rapid delivery of those certificates, and that is what has slowed us down.
From my perspective, it feels quite simple; we just need a portal where we can request the certificate and get it the same day, and then we would be off and running. I appreciate that it's more difficult than that, but at the same time, we're being asked as a company to digitize and embrace this technology, and we would like to see the same in our government partners.