I appreciate the compliments, but I'm an avatar for the more than 24,000 people who work at YVR every day and directly contribute to a positive experience for our travellers. Thank you for that on behalf of everybody.
In terms of trade, historically for the airport, cargo generally does come in the belly of passenger aircraft. Before the pandemic, about 70% of cargo in trade was enabled through “belly cargo”, which is what we call it here. That's changing, and that's changing quite fundamentally.
Because of the impacts of the pandemic, of course, there weren't as many passengers, so those planes were coming in full of boxes and goods. I'm sure folks have seen lots of pictures. Of course, here on the west coast, we experienced a tremendous climate-fuelled weather disaster that wreaked havoc on our roads and rail, so the air mode was able to pick up a bit of the slack. We actually see a tremendous opportunity and, as such, are investing a significant amount of money to expand our cargo operations here at the airport in support of Canada's economy and in support of Canadian cargo operators, and that's important.
On the challenge with the vaccination and health information mandate that had to be submitted through ArriveCAN, any delay that would have impacted a connection at any point in an aircraft's journey—and that may not have been at YVR; it could have been at another airport, like an international airport—also impacted the ability of goods to arrive on time. It exacerbated some of the challenges you mentioned in your opening remarks about supply chains.
The faster our sector can get back to what we once were, which was essentially operating like a Swiss watch—where we were moving just-in-time supply chains expertly, with passengers' bags and packages—the better things will be for everybody.