I would say that the story we have is much more related to the pandemic and the end of the pandemic. We are getting back to normal.
What I was trying to say earlier is about automation and the right systems in the company. Small and medium-sized businesses sometimes do not have the capacity to build a resource management system. We need to equip them with these tools so that they can connect with the rest of the supply chain and be in a real-time exchange of information and able to leverage their partnership in Canada, Quebec and elsewhere in the world in order to balance their operation.
This is where technology and automation are critical. The next time we face a challenge—and we don't know what it will look like—if these small businesses are better equipped in that sense, they will develop to perform better and stay relevant in the context, and maybe operate despite the challenge. We need this.
The time when everything was manual is basically a challenge for the future. We have to get them to automation and modernization. This is the type of program that ACOA and CED-Q are supporting the small and medium-sized businesses to move in, with the support of the ecosystem. It's essential.
We have a challenge in Quebec, and I think it's probably the case in Atlantic Canada as well, whereby small and medium-sized businesses are, on average, smaller than what you will find in Ontario. It means you have less human capital and fewer resources to be able to handle this transformation. This is why we are essential in working with them, along with the ecosystem, to help these businesses go a step beyond, so that they are better positioned to survive and perform in international commerce, but also to survive crises in the future. This is really important.
I think if there were an indicator I would be looking for, it would be that indicator about the level of accommodation in our small and medium-sized businesses. This is one factor of resilience we have to watch for.