We have about 18 to 20 technical experts on staff. They do fantastic work with our customers around the world to make sure that, where they're using our products, they're doing so in the most effective way possible. That's everything from reducing milling cycles, depending on the end-product they want to use, to helping them troubleshoot with water absorption or different rise times. Our staff there who have the science backing are helping our customers daily to make the best use of the products.
On February 13th, 2024. See this statement in context.