Thank you, Chair.
When Heather Lank was interviewed here in June 2018, she reiterated how important it was for the library services to obviously meet parliamentarians' needs.
I'm going to read her words:
I have always made consultations with parliamentarians central to my work, for example, by getting regular input from committee chairs and deputy chairs on how to improve services, and by reaching out to new parliamentarians to identify their needs and provide the information, training, and tools they require to be effective in their roles. If I'm confirmed as the parliamentary librarian, I would look forward to working with you and both Speakers to ensure that the needs of all parliamentarians are well understood and met.
My question to you, Ms. Ivory, is this: How, if at all, are you looking to enhance user feedback on library services?
Thank you.