There are multiple ways of gathering information. As I said, I usually have access to health records through the hospital system. I would often contact the care providers they are already seeing—a family doctor or a specialist. If I continue to be uncertain about things, then I may speak to colleagues who perhaps have more experience with the health issues that person has or possibly the MAID eligibility criteria and how that would play out in that particular situation.
Through the Canadian Association of MAiD Assessors and Providers, we have a very robust forum that is a confidential opportunity for us to share, and I post on that quite frequently about situations to get feedback from others.