Good morning, ladies and gentlemen. I am happy to be with you today to provide you with the opinion of members of the Armed Forces Communications and Electronics Association.
The association originated in the U.S in 1946, with the aim of creating a better understanding among defence, government, and industry professionals in the fields of communications and electronics.
It has since grown into a non-profit international association composed of 31,000 individual members and over 1,300 commercial corporations worldwide. The scope and interests of AFCEA members have expanded far beyond the vision of its military founders, and AFCEA today serves as a bridge between government requirements and industry capabilities in the ever growing information technology community, what is now known as C4ISR.
AFCEA is also supporting global security by providing an ethical environment that encourages a close cooperative relationship among civil government agencies, the military, and industry.
AFCEA Canada was incorporated in 1986 as a component of AFCEA International and has its national headquarters in Ottawa with a council of advisors, or board of directors, drawn from across Canada to guide its activities.
AFCEA Canada also has a program management committee that manages the AFCEA Canadian national program. The current program consists of an executive breakfast series; professional development events; social events; and TechNet North, an exhibition and professional development event held in Canada every second year.
AFCEA Canada pursues its objective by providing an ethical forum for the exchange of ideas and information among its members and a bridge between industry and government in the specialty fields of communications, electronics, command and control, intelligence, surveillance, reconnaissance, and information systems.
In regions and cities where there is sufficient professional concentration in these fields, local AFCEA chapters are organized. Chapters are currently active in Montreal and Ottawa.
AFCEA Canada is also the main contributor to the AFCEA education fund of Canada. This fund encourages a high level of academic achievement in science and engineering by assisting and motivating deserving students through scholarships and incentive awards.
Unlike other associations that represent industry sectors, AFCEA draws its membership from all three segments making up the professionals in information technology. Our members are from the military, the public service, and the private sector.
AFCEA is member owned, and it is governed by volunteers from its membership. It has a very small paid staff at its international headquarters in Fairfax, Virginia. We also have a small staff in Brussels, Belgium, to look after AFCEA Europe and two people here in Ottawa to look after AFCEA Canada. Members of the international executive committee and the international board of directors, of which I am part, are all volunteers.
I would like you to remember during question period that the well-accepted definition of a volunteer is the person who doesn't understand the question. I am a volunteer.
AFCEA applauds and supports the current efforts of DND to move toward a performance-based, best-value competitive process. However, the competitive process cannot override the primary purpose of acquiring a working solution that fulfills an existing requirement, not yesterday's requirement. Mandatory performance criteria are sometimes not flexible enough. Of course, this will be the claim of all contractors who do not qualify.
The point of view of the evaluators of proposals must also be taken. In the pursuit of best value, it is sometimes better to allow for shades of grey rather than restrict the evaluator to a black and white situation. The selection of the lowest-compliant bid implies that the specifications of the RFP have to be perfect; otherwise the selection risks being flawed.
Moving away from the lengthy process of producing complex technical specifications is arguably the best move DND could make in improving the procurement process. Not only did it produce poor results at times, but sometimes it didn't produce any results. This process was also tying up engineering resources that are internal to DND and could have been used for a better purpose. I know. I was one of them, until my retirement in 1987.
Adopting the single point of accountability concept enunciated by DND is also supported by our membership, if it is coupled with a guaranteed Canadian content. As much as this can be an improvement to the process, the selection of this single point of accountability must be based on the capability of the selected prime contractor to perform in this function for the desired length of time. However, in the case of an offshore prime, the supporting contract should be limited to the first few years, to affect the technology transfer to a Canadian prime who could then take on the long-term O and M activities.
On the acquisition of IT systems and services, this concept is far from being adopted. DND currently contracts for bodies rather than corporate capabilities. This is much more expensive, from an internal DND management perspective. But the main reason, I suspect, is because DND feels qualified to assess the capabilities of individuals while they do not feel supported by PWGSC and Industry Canada when it comes to evaluating the capability and financial stability of contractors.
I know that changing the processes of other departments is certainly out of the scope of this committee. However, if DND is to be successful in adopting the single point of accountability concept, it has to ensure the right prime contractors are selected. The concept needs a prime that is capable of delivering all the mandated equipment and services; a prime that has the financial stability to last for the duration of the support contract; and finally, a prime that is a good corporate citizen and is committed to remaining a good corporate citizen of Canada.
An unstated benefit of the single point of accountability concept is that the multitude of other contractors required to deliver the goods and services associated with a complex DND contract would then be the responsibility of the prime. As much as I hate to admit it to this committee, large Canadian and international corporations are much better equipped to handle the lobbying of many contractors simultaneously than the Government of Canada is.
Finally, AFCEA also supports DND in its announced intention to buy proven off-the-shelf products. This concept is particularly applicable to minor purchases of IT security products. In today's world of new and fast-moving threats to IT security, it is imperative to acquire products and technology that are current and leading-edge. Relying on older tools results in higher risk and inadequate protection.
As stated earlier, AFCEA is not an industry association but is one that is made up of military personnel, public servants, and contractor personnel. The kind of interaction among all three population segments that AFCEA provides for the IT sector should be encouraged for all other defence sectors.
Having only a paper evaluation of contractors can have a detrimental effect on the proposed changes to the procurement process. Government project teams are made up of people and so are contractor teams. The interaction between the two sides, within an ethical and professional framework, will greatly improve the knowledge level on both sides. The net result will be a defence industry having a better understanding of the requirements and a government having a better understanding of industry capabilities and limitations. The two sides are partners, not enemies.
As commendable as DND efforts to correct inefficiencies in the procurement process are, the fact remains that DND is only one player in a multi-departmental process. The length of time between the announcement of a program and the start of the procurement process is far too long. PMOs are formed and sit on their hands for a while, and contractor teams are stood up and then dispersed to other tasks because of an untimely procurement start.
On major crown projects, the industrial regional benefits program of Industry Canada adds complexity and sometimes long delays to the acquisition process itself. In particular, the IRB policy is very difficult to implement for proven off-the-shelf purchases. Of course, direct IRBs are almost impossible to identify, and indirect IRBs are subject to antiquated rules that have not kept up with the changing Canadian economy.
Perhaps DND should lobby Industry Canada for an adjustment to the policy. For instance, long-term applied R and D activities could be eligible for the program, giving a longer-term outlook to the policy of IRBs.
Perhaps the time has also come for the government to review its policy of central purchasing. Our neighbours to the south do not have a central purchasing agency, and yet their federal government buys approximately 30 times what ours buys on an annual basis.
With DND and other government departments moving toward performance-based best-value competitions, with preference to off-the-shelf acquisitions, central purchasing may no longer be the most efficient way to procure goods and services. Perhaps there should be a redeployment of resources to the function of qualifying contractors through a very thorough due diligence process, instead of the paper evaluation that is carried out now.
In conclusion, AFCEA fully supports the initiative of Mr. Dan Ross to streamline the acquisition process in DND. We also agree that the tenets of government procurement should remain. However, we believe this should be accomplished within an improved interdepartmental approval and oversight process if the DND improvements are to be noticeably effective.
We are confident that the changes to the process will not be limited to the acquisition of large ticket items, such as aircraft and helicopters, but will also be applied to the small acquisition of C4ISR products and services, where the membership of AFCEA is most active.
Finally, I don't think we can overemphasize the importance of the human interaction between public servants and contractor personnel. The procurement process could greatly improve if the two sides better understood each other.
Of course, this interaction has to be done within an ethical and professional framework to preserve the tenets of government procurement in Canada. AFCEA Canada provides such a framework for its membership and is prepared to facilitate the interaction for non-members if sanctioned to do so by DND.
Thank you very much for your time. I look forward to your questions.