In the last six months, we have lost four medical technicians, including two from Quebec, from within our health services. We also have bereaved families and widows. In English, the most important point of contact is called
the assisting officer.
I'll go on in English. It's much easier and faster.
It's somebody who is appointed right at the time we find out the member is deceased to guide the family through the process and to support them.
Personally, I have a bias in this. I think it's very important not to medicalize grief, so we don't turn around and automatically truck out and refer them to physicians and things right away. Grieving is a normal process. The vast majority of people have it. It feels awful. They are not having a good time; you don't want to be in their shoes. But they come through it.