Veterans Affairs Canada is largely responsible for this area. I cannot get into issues that come under their jurisdiction. However, if a person has a problem, he can get in touch with us. The Centre is also staffed by people from Veterans Affairs Canada. Along with VAC personnel, we can help the member research his military records, among other things, to help him document his case and achieve a successful resolution to his problem.
On February 12th, 2008. See this statement in context.