I think it was difficult for us. It was probably, in part, because of workload. Again, there is a program available so people can get experience, the necessary experience, to keep their skills up to date. Not enough of them are actually going through and completing that program. So again, it's something that needs to be tracked by the department to understand why they aren't doing this, what the rate of success is, and whether they need to modify their program in some way to make sure that people are getting the training they require to stay up to date.
On March 6th, 2008. See this statement in context.