I think we can conclude that it's a poor result and that the departmental people also felt it wasn't satisfactory. They subsequently adopted a number of measures, a new approach, to improve mental health services. However, I don't believe they've conducted another survey. It would be good for them to do so systematically in order to check whether forces members' satisfaction with mental health services is improving.
On March 6th, 2008. See this statement in context.