I'd like us to go off the beaten path. Hearing talk about leadership, partnership and offer of service, I got the impression—and I mean this quite respectfully—that I was reliving the years when I was studying for my MBA. It was all well and good, but I would like us to go a little off the beaten path. I know you aren't clinical specialists, but we're trying to get a clear understanding of the environment in which a person who most of the time feels alone and has to go through trying times is confined. In addition, it wasn't so long ago that anything called mental health wasn't taken seriously. No doubt you've often preached in the wilderness.
When someone is in need, how do things happen, in concrete terms? Do you offer services, and so on? Do you work with other organizations? Another organization offers support through peers. It tries to reach those who have experienced the same problems, to oversee them, and so on. I know that you're doing quite outstanding work at Ste. Anne's Hospital, but it's a tough and difficult job, and it has to be linked up with other clinics. How is that done? How are you going to go after people, or how do people come to you when they are in need?