I'll take a quick shot at it.
I would say that, even with the broken leg, the broken leg can't be repaired if the patient doesn't interface with the doctor. So if a person is coming to your office or anyone else's office, the aim is clearly to get them in connection with someone who can help them, and that someone, in my mind, would be the Canadian Forces medical health system. That is the issue. It's how you get them to the help they need.
I've been to two funerals for soldiers in my regiment in the last month. One was killed in action in Afghanistan and one took his life following a tour in Afghanistan. Both were tragic. The aim is to never let that happen. But at the same time, there will be people who...as you say, the outliers will fall through the cracks. The aim is, once they're identified, how do we get them back? I would suggest, sir, that you play a role in that, to identify that to the medical health system, so we can get them into the care they need.