Certainly speaking from my perspective at the grievance board, I know the Canadian Forces are working very, very hard on alternate dispute resolution, finding ways of sorting issues out before they reach our board or even the grievance system.
I saw a grievance a few years ago for $150. It probably cost $50,000 to sort out a $150 issue. Somebody should have grabbed that thing and said, “Here's $150”, or whatever. It certainly should not have been percolating at the grievance board.
I know the Canadian Forces are working very hard to try to develop more and more alternate dispute resolution. We see, in fact, more informal resolution within the grievance business.