Thank you, Mr. Chairman.
There are veterans slipping through the cracks. They've been in here. If that's any indication, quite a few veterans are slipping through the cracks, even though people in offices in Ottawa and other places say they have these great systems in place. Our response is to get another ombudsman to get more grievance boards. You see these things going on.
Do you have any insight into how this can be rectified down here, long before they get up to you? This can take years. Some people can't last out here. When they know it's going to last three to five years, they just don't want anything to do with it. They'd rather take chances on their own than go through the military or anybody else.
Is there any way we can be more responsive when a veteran comes back and is told, “You're faking it. You're really not sick at all. You're looking for a pension.” He gets this kind of response from the first caregivers when he gets back. How can we get fewer people going to see you people? Do you have any idea how that can be done? We have to respond to those people when they need it, not two, three, or four years later.
Have fun with that.