Yes. Things have changed radically. One of the biggest changes is that the people who are in those desks now have served in those places. The fellow I saw was a sailor, a navy guy, and he had done all those clinical things, so he had no idea what I was talking about as far as I was concerned. But you see it all through the chain of command. The people who are in the positions now have served in the Bosnias, the Rwandas, the Somalias, the Haitis, and the Afghanistans. So you have that knowledge, and they've been exposed to what the soldiers are exposed to.
It was a learning curve, but it's nice to see that General Hillier.... He and I were in IFOR together. He saw what I saw. So guess what? He appreciates it. So that's where a lot of the learning has come from. I think the fact is that they're coming to realize now that it's the cost of doing business. If a paramedic or a fireman walked up to you and said “Yes, I'm trashed, I have post-traumatic stress disorder”, you could understand that. Well, why not a soldier?
It has changed. In the six years that I have been involved with the OSIs program, I've seen amazing things happen.