On the second one, we looked into this issue of what is going on between year zero and year three, particularly at the recruit school.
What happens is you walk into a recruiting centre...and remember, it is my team that actually approves the recruiting advertising. It comes from Dan himself, put together by public affairs. It ensures that we're connected.
What you'll see is...and in fact some of you are looking at it right now. We are evolving the recruiting campaign to move into the difficult-to-recruit stressed trades, so the two are connected.
So perhaps you saw that on TV. But remember, 40% of our folks today are being recruited online. It has nothing to do with actually seeing somebody face to face, which I could come back to here later on. It's a very fascinating topic. We have a virtual recruiting centre in North Bay that actually chats with people throughout the day throughout the country, then talks to them on the phone. Forty per cent of all the forms are filled in online. They walk into a recruiting centre, and then they do a very quick interview. So things are changing.
But you do that, and then you'll be told to report to Saint-Jean. We are victims of our own success. What we said was that we wanted to streamline and speed up the process of getting young men and women, and folks of any age, into Saint-Jean. We have a cohort there that we got in after 25 days. What we heard from many of them was, “Whoa, this a little bit too fast for me. I didn't think I'd be here that quickly.”
So the first issue, Monsieur le président, was an issue of culture shock. We spoke to many of the young folks, and folks leaving, and asked why they were leaving. It was about too much of a shock having left where they've come from.
Personally, I believe the social fabric is changing, of society. I see it with my kids, who want to kind of stay at home until they are 30.