You raise exactly a good point. When they instituted this grievance process, it was intended exactly to examine informally and expeditiously any issue that might affect a member of the Canadian Forces--any unfairness, and so on--without having to resort to any court outside the Canadian Forces.
It is not a negative thing within the Canadian Forces. The grievance process is a positive thing. The colonel in charge of the Canadian Forces Grievance Authority.... It's positive, because when people complain about injustice, they also bring forward a pretty good point that could also help modernize some policies and so on. This was the intent exactly, to facilitate the communication, and leadership in the forces can have a direct impact on the well-being of the troops when there's an injustice. That has been shown.