On average, there are about 250 grievances that reach the final authority level. Most of those grievances are more complex, because they were not able to be resolved at the initial authority level.
Some of those grievances have boxes of documentation, and because the final authority needs to act as an administrative tribunal, it needs to review all the documentation that is in front of it. I would add that acting as a final authority on behalf of the CDS, where about 60% of the grievances reach final authority, I spend three-quarters of my time on a yearly basis rendering decisions.
This cannot be taken lightly; it cannot be taken by reading a synopsis of a case. You need to look at the whole thing. You need to look at the disclosure and the remarks from the member. It's a long and arduous process to be fair to the member.