It was documented when we had national labour-management committee meetings with all the senior union reps—and the deputy minister co-chaired them with the labour rep.
We brought pictures of an example. Three years ago we discovered that a contractor was flown up from Trenton, Ontario, on a Hercules aircraft to replace the tiles. We had pictures of that job. After the contractor came back, the tiles all cracked. The public service had to go up there and fix it. We brought this picture and evidence to the department to show them what was going on. It stopped. It was like they said, “Okay, we know about it. It won't happen again.”
They're not giving it the attention we think it deserves.