Mr. Chair, one of the complaints we still receive quite a bit is about the delay in the grievance process. It is still significant at times. On average we're talking about two years for a decision.
This is why we launched a mini-systemic study on director general compensation and benefits. There are 200 grievances stuck there, not moving forward, holding the decision where people are asking for reimbursement of money that is potentially owed to them. We're expecting to conclude this mini-systemic investigation within the next month and a half and produce a report for the minister.
It is an issue, the delays within the grievance process.