I'd like to clarify something, if I may. We receive, on average, 1,500 complaints per year. About 85% are settled at the first level of intervention. We help people select the appropriate resolution channels. We refer them to the appropriate mechanisms. About 15% of those complaints will be the subject of an investigation. Those are individual complaints. If I observe a pattern, since I have visited 16 bases around the country, I can decide, on my own authority, to conduct a systemic investigation. In those cases, that is what we do. Indeed, we are seeing that grievance redress still entails an element of dissatisfaction and unfairness. People come to us.
If you look at the numbers, you see that the top five categories have held steady over the years, the top category being compensation and benefits. There are also cases related to military release, recruiting, medical issues and harassment. Those are always the top five categories for the 1,500 complaints we receive.