When we did that report we tried for balance, and I think we have a balanced report. We have had no challenge to the veracity of what we're saying. We do mention what's better now. The forces have done better things over the years. There's more capability. There's the leadership commitment to mental health. There's are reduced barriers, and so on.
What's not good enough—we don't say “negative” and “positive”—is the number of mental health care providers, the database that's linked to a performance measurement of effectiveness, and so on. We did find that there were good things. Obviously the medical files are more portable now—you can move them around the country—which is better.
What was created, and you will hear this from the mental health community, is what they call the Canadian Forces health information system. That was created in 2012. Now, there's some limitation to that system. It does provide basic information, a resource utilization for the location of patient, appointment type, and so on, but it was not built into the system to put in the mental health care provider notes. The mental health caregiver's notes cannot be input into the system and so forth.
When we talked to some medical health specialists, they told us that in order for the CFHIS, Canadian Forces health information system—the automated system—to provide all this information into the system, they figured that at best it would take until 2014-15 to be able to do that.
We keep after them. We keep saying, “You need to have a better database. It is twinned to your performance measurement. At the end of the day, a lot of money, effort and energy is placed here. You need to make sure you have a system that tells you if you're efficient or not.”