Thank you, Mr. Chair, and thank you, Colonel Grenier, for your passion for an issue that obviously we continue to have some issues with.
Maybe we'll get to finish up with Mr. McKay's questions. To use a football analogy, it sounds as if the hand-off was fumbled between DND and Veterans Affairs. Maybe you can describe to me how the system is supposed to work. You said transitional services, so is there an organization or individuals who are theoretically supposed to do this? Where was the failure in the system? Was it in the process, or was it a matter of falling through the cracks?
As a committee that's hopefully going to make some recommendations, I'm trying to figure out what needs to change so people like you and people in much lower ranks than yours don't experience this problem.