Command is a lonely place. The CO of a unit is often the loneliest person in the unit because they're the one at the top of that pyramid making the decisions. They have a strong team of advisers around them and usually a senior NCM who is very close in that command team relationship, but it can be a lonely place.
A chaplain needs to figure out a way to establish a relationship with the commander as well as with the lowest rank. One of the difficult things that new chaplains in a unit sometimes fall into the trap of doing is believing that the job is somehow to save the poor soldier from the evil chain of command, and they will try to convince us that's our role, but what you learn as you begin to work with the leadership at every level, from the master corporal right on up to the colonel, is that they actually do care about the well-being of those they are leading and you're one of the resources who helps them to do that even more effectively because you become a barometer, in some senses, for how the unit is doing. You can become a trusted confidante of people at different rank levels, but it takes work and it takes time, and everyone will stumble and fall once or twice.