Yes, sure. I've talked to other insurance groups and the workers' compensation board, through the charity issues and how people are compensated.
SISIP offers a value for your limb, but it's not the same value that a typical insurance agency would offer. It's $125,000 per limb, up to a maximum of $250,000. Billy Kerr lost three limbs, so he doesn't get any more money, even though his quality of life is down to minimum because of three limbs lost. Other people get the same amount of money for having much smaller injuries. We have a guy who is surviving and doing amazingly well, yet he's not compensated the same.
If it's below the knee, an insurance company may pay $125,000; for above the knee, $150,000 to $200,000; or at the hip, maybe $250,000. The reason for that is because of the lack of mobility. As you saw, Jody walked in. He is a double below-the-knee amputee. As a double above-the-knee amputee, I hardly walk. The difference in mobility and effort is a thousandfold. I don't ask for 1,000% more, just simply a different percentage, which workers' compensation, insurance companies, and others do quite regularly.
As for case managers, they exist. It's always funny when you go into a Veterans Affairs office, because the clerk is behind—literally—bullet-proof glass. You can imagine that already the level of confrontation is up. It's like asking for money at the airport; it's just stupid. You have to get through that level to even talk to someone.
Again, we go back to that initial piece. Imagine someone who is confrontational, who has a drinking problem, and who has all those other issues. To even see their case manager.... They finally get downtown, they finally get to the Veterans Affairs office, or the family does, they finally get to see someone, and it's like, “Do you want fries with that?” It's not cool. It's not the best way to have Veterans Affairs represented, and it's not the best way for the families and others to get care.
That's the key. Even for the programs that exist now, how can we give people better access to the system so that someone like Jody, who is going through this lawyer stuff, should not have to pay for a single lawyer, ever, especially when it's a DND-created problem. We should have a DND lawyer who represents DND, and we should have a DND lawyer—which we actually have, called JAG—represent both clients, just as they normally do in any other harassment or any other DND issue. They should talk together, come up with the problem, and Jody gets his solution, which should be that there's not a single cent paid if it's been an administrative mistake on anyone's part.