Mr. Chair, we have a number of organizations. We always try to focus on a family centred approach when we talk about family services. What we mean by that is that we try to bring to bear three tools that we have in our tool box to deal with any situation that causes family stress: we have administrative supports, peer supports, and professional supports. In this case, peer support, we know, both anecdotally and from some research, is one of the more effective ways that families help other families, by having families who have been there and have done it help others navigate the stress they're going through. Operational stress injury social support is one such way in which we have had tremendous success. We help facilitate the OSISS program by making sure we have trained volunteers and facilitators who can help families once they make contact.
When it comes to helping them navigate the immediacy of ill and injured members and the stress the whole family experiences in that, we have tried to be as innovative and as creative as we can. As I mentioned, one of our innovations is in the area of family liaison officers: trained social workers who are placed at the integrative personal support centres specifically to help families who walk through those doors who are helping their loved ones to deal with their injuries and their stress. It allows us to have assessment, consultation, and referral for those family members. We have more than 30 family liaison officers in 28 locations across Canada who carry very heavy caseloads of the families to which you refer, sir.