I think this is key to what the committee has been considering. One of the issues we're concerned about is that hand-off. As they're transitioning out of the forces and moving over to care under Veterans Affairs, how do we make sure that no one is falling through the cracks? Anything that you've learned through this process and that you can share with the committee would be highly beneficial to our overall report.
Colonel Blais, you mentioned the survey you did and the 90% satisfaction rate, which is huge. That's a great result. But I wonder if you could speak to the other 10%. What are their concerns? What are the lessons learned from that 10%?
We'll never satisfy everybody. I understand that. But out of that 10%, are there lessons to be learned there? Are there ways to improve services so that they would feel better about the JPSU experience and the transition into civilian life?