Absolutely. When the program began, as with any program, of course, there was a learning curve. The program actually began in a waiting room where two individuals who were seeking treatment began speaking to each other and realized how therapeutic that could be. Since that time, we have a partnership with Veterans Affairs, and some of the staff at St. Anne's Hospital, who are experts in the field, train all of our peers. All of our volunteers receive the exact same training as the peers in how to deal with this.
The important thing for them is to respect boundaries. They are not clinical staff so they don't have the ability to treat clinically. What they are there to do is to listen and refer. They will take the problem under advisement. They'll encourage the person to seek medical help and take their medication if they are receiving treatment, guide them down the proper path, and also lead them to the resources that can best help them.