One of the concerns raised by the ombudsman Pierre Daigle last fall was the understaffing of JPSUs and the difficulty that experienced people had guiding physically and emotionally battered troops—his words—through a career transition. We've heard on a personal visit or a committee visit to Petawawa, for example, that an individual was turned down twice for career counselling support. It would have been off the base.
How could that be the case for someone who is going to be transitioned out of the forces, who needs to know what's available in the job market, needs to know what may be out there and what qualifications or aptitudes they might have? How could they be turned down? Is that something that's done on an individual case-by-case basis or is there a general availability of career counselling?