I might refer the committee to some good work that has been published by an organization called Klinic, in Manitoba, with regard to trauma-informed care. One of the features of trauma is that it's unexpected. So when you ask the question about whether or not we can prepare people to deal with certain types of trauma, we have to recognize that it's not always possible. In other words, when people experience trauma, just under 10% of people will have a very serious impact on their lives to the point where they can't cope with daily living. Then there are others who will have other types of reactions.
I think the bottom line is that in any of these situations we need to deal with the person as a whole person when they present to anyone—a health professional, a chaplin, etc.—and talk to them in a way that's trauma-informed.
That is a very challenging question you asked.