I understand what you're saying. You do the research and provide the evidence base. That's good, and that's needed. You have to do that first, but has the rubber hit the road? In other words, have there been improvements as a result of your service in the assistance given to families? That's basically my question. I know that you don't do it, but you must be aware of whether it's being done or not.
On December 3rd, 2013. See this statement in context.