If I could just add one final word, Mr. Chair, on that.
The idea of keeping track of what is occurring—complaints and redresses of grievance and the like.... We do track those things, all of them, very carefully, because of course the intent is always to make sure that if something is occurring where we can identify a trend or a pattern of difficulty, we can deal with it. There's a fair amount of introspection on these types of things and on that one in particular.
Thank you.