I wish I could give you a straight answer, but here's where we come from. If you read any policy in isolation, it makes pretty good sense, but when you put it in time and context and add the other contributing policies around it, it becomes convoluted.
It's not any one policy that's causing me problems, but when you look at a policy that's had a piece bolted on to it because we went into a different theatre of operation or we have a different type of veteran today.... It's when you start doing these bolt-ons that policy gets very complex and very convoluted.
As the lady was saying, we mapped out the release process this year. It's the first time it's been done. It's absolutely convoluted, but any point and box in that process made sense at that point in time; it's the totality that's causing the problem. So I can't give you any specific—