What happened is quite simple. Turkey, as a member of the North Atlantic Council, and therefore an allied country, convened a special briefing of the council to make it aware of the events. The council therefore obtained the details that Turkey kindly provided. Canada, as a member of the council and of NATO, was at this meeting. It would be quite accurate to say that all countries around the table, not just Canada, were interested in the issue and worried about developments. This did not require a NATO response, as Turkey did not request it. Turkey just wanted to inform its partners of the situation. The crisis has been managed by Turkey itself. It has become a bilateral topic.
On November 8th, 2017. See this statement in context.