Thank you so much for that.
Going back to the qualitative human elements, as I mentioned initially, one of the insights I gained from serving in an integrated UN mission is about the importance of trust—trust from government to government, trust within the military branches, trust within the civil society of the country that's being assisted.
Could you comment on how important that is? What I'm getting at is, who do we send to these missions, with what kind of skill sets? I'm particularly interested in the set of soft skills, the human gut-level skills of building trust. It took my team the better part of a year to get counterparts in the government we were assisting to even listen, let alone talk, and then to give their full view of their political challenges.
How do we do that well? How do we amplify the importance of trust and send people who are skilled in building it?